Your Data & Your Rights
jili apps Privacy Policy
This Privacy Policy explains what personal data jili apps collects from Filipino players, how we use it, and the steps we take to keep it safe. By using our platform, you agree to the practices described here.
What We Collect & Why
Information We Gather From You
1. Personal Information You Provide
When you register for an account on jili apps, we collect the personal details you submit during the sign-up process. This includes your full name, date of birth, email address, mobile number, and your preferred payment details for deposits in Philippine pesos. We require this information to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. You may also provide additional information when contacting our support team or updating your account profile. All information you submit is stored securely and used only for the purposes described in this Privacy Policy. We do not collect more personal data than is necessary to operate the platform and comply with applicable Philippine regulations. Providing accurate information is your responsibility, and inaccurate data may affect your ability to use certain features of the platform.
2. Usage and Technical Data
When you access jili apps through your mobile device or browser, we automatically collect certain technical information about your session. This includes your IP address, device type, operating system, browser version, pages visited, time spent on each page, and the actions you take within the platform. We use this data to monitor platform performance, identify and fix technical issues, and improve the overall experience for Filipino players. Usage data also helps us detect unusual activity that may indicate fraud, unauthorised access, or violations of our Terms and Conditions. This information is collected through standard server logs and similar technologies and is not used to personally identify you beyond what is necessary for security and operational purposes. We retain technical data only for as long as needed to fulfil these purposes, after which it is securely deleted or anonymised.
3. Payment and Transaction Records
To process deposits and manage your account balance, jili apps collects transaction-related information including deposit amounts, payment method references, and transaction timestamps. We do not store full payment card numbers or sensitive banking credentials directly on our servers; these are handled by our trusted third-party payment processors who operate under their own security standards. Transaction records are retained as required by Philippine financial regulations and for the purpose of resolving any disputes that may arise. If you contact us about a payment issue, we may ask you to provide your transaction reference number to help us investigate efficiently. All payment data is treated with the highest level of confidentiality and is accessible only to authorised personnel with a legitimate need to review it.
4. Cookies and Similar Technologies
jili apps uses cookies and similar tracking technologies to enhance your experience on the platform and to ensure that certain features work correctly across sessions. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in securely, and understand how you navigate the platform. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain parts of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. Our use of cookies is limited to what is necessary for the secure and efficient operation of the jili apps platform for Filipino players.
How Your Data Is Used
How We Use Your Information
Account Management
We use your personal information to create and maintain your account, verify your identity, process your deposits in Philippine pesos, and provide you with access to sports betting and casino-style entertainment on the platform. Your data also allows us to communicate important account updates and security alerts directly to you.
Security and Fraud Prevention
Your data helps us monitor for suspicious activity, prevent unauthorised access, and protect the integrity of the platform. We analyse usage patterns and transaction data to detect potential fraud or abuse, and we may share relevant information with regulatory authorities in the Philippines where required by law.
Responsible Gaming
We use account and activity data to identify players who may be showing signs of problematic gaming behaviour. This allows us to apply responsible gaming measures, such as deposit limits or cooling-off periods, in line with our obligations under our Responsible Gaming policy and applicable Philippine regulations.
Platform Improvement
Aggregated and anonymised usage data helps us understand how Filipino players interact with the platform so we can improve navigation, fix issues, and develop new features. We do not use individually identifiable data for this purpose beyond what is necessary to diagnose specific technical problems reported by users.
Your Rights and Choices
What You Can Ask Us to Do
Access and Correction
You have the right to request a copy of the personal data that jili apps holds about you at any time. If you believe that any information we hold is inaccurate, incomplete, or out of date, you may request that we correct it. We will respond to access and correction requests within a reasonable timeframe and in accordance with applicable Philippine data privacy law. To submit a request, please contact our support team with your account details and a clear description of the information you wish to access or correct. We may need to verify your identity before processing your request to ensure that your data is not disclosed to an unauthorised party. There is no fee for submitting a reasonable access or correction request.
Deletion and Restriction
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records under Philippine law. In some cases, rather than deleting your data, we may be able to restrict its processing so that it is retained but not actively used. Please note that deleting your account data will result in the closure of your jili apps account and the loss of access to any remaining balance, in accordance with our Terms and Conditions. Requests for deletion will be assessed on a case-by-case basis, and we will inform you of the outcome and any limitations that apply. We are committed to handling all such requests fairly and transparently.
Data Sharing and Third Parties
jili apps does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and customer support tools, but only to the extent necessary for them to perform their services. All third-party providers we work with are required to handle your data securely and in accordance with applicable privacy standards. We may also disclose your data to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. Any such disclosure will be limited to what is strictly necessary and will be carried out in compliance with Philippine data privacy regulations. We do not share your data with third-party advertisers or marketing platforms.
Questions About Your Privacy?
We Are Here to Help
If you have any questions about this Privacy Policy or how jili apps handles your personal data, visit our FAQ page or get in touch with our support team. You can also review our full Terms and Conditions for more detail.